Shipping And Delivery Policy

Floura Life · Last updated: June 2026 · flouralife.com

Shipping rates

Domestic & International

Orders under €50 — Standard shipping: €4.99
Orders €50 and above — Free standard shipping worldwide
Shipping costs are calculated at checkout based on your location

We ship to most countries worldwide. If your country is not available at checkout, please contact us at support@flouralife.com and we will do our best to assist you.

Processing time

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays are processed the next available business day. You will receive an email confirmation once your order has been dispatched.

Estimated delivery times

Standard international shipping: 7–21 business days depending on destination
Expedited shipping options may be available at checkout for select countries

Please note: delivery times are estimates only and are not guaranteed. Actual delivery times may vary due to carrier delays, customs processing, weather conditions, or other factors outside our control. Floura Life is not responsible for delays caused by customs authorities or postal services.

Order tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number. You can use this number to track your shipment via the carrier's website. If you have not received a tracking email within 3 business days of placing your order, please contact us at support@flouralife.com.

Customs & import duties

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authority. These charges are entirely the responsibility of the customer and are not included in the product price or shipping fee charged by Floura Life.

We recommend checking your local customs regulations before placing an order. Floura Life is not responsible for any delays or additional costs related to customs clearance.

Lost or damaged orders

If your order arrives damaged or is lost in transit, please contact us at support@flouralife.com within 14 days of the expected delivery date. Please include your order number and photographs of any damage where possible. We will work with you promptly to find the best resolution.

Contact

For any shipping-related questions, please contact us at: support@flouralife.com